Test if the DLC downloads without VPN and you are able to launch the game. 🛠 If you are using a VPN, disable it before downloading the DLC. 🛠 Update Microsoft Gaming ServicesĬheck for updates to the Microsoft Gaming Services in the Downloads section of the Microsoft Store. If they are not, sign into the Microsoft Store with the account used to purchase.

If the gamertags match, then the game and DLC will be listed.

🛠 Launch the Xbox and check the account is also the one used to purchase the game and DLC. If they are different, sign into the Microsoft Store with the account used to purchase the game and DLC. 🛠 Launch the Microsoft Store and check the account signed in is the game account that purchased the game and DLC. This can prompt the DLC content to start downloading. MICROSOFT STORE 🛠 Close and reopen the Xbox app

Troubleshoot game installations on a Windows device 🛠 Try the troubleshooting steps in the Xbox Support article below: If the issue is resolved, then you should be able to reenable VPN and play. If they are different, sign into the Xbox app with the account used to purchase the game and DLC. 🛠 Ch eck the account signed in is the game account that purchased the game and DLC. XBOX APP FOR WINDOWS 🛠 Close and reopen the Xbox app Then follow the troubleshooting steps below for the store the game was purchased from. These steps can help if there are any issues downloading one of the Age of Empires III: Definitive Edition DLC, including the United States civilization, The African Royals, the Mexico Civilization and Knights of the Mediterranean.

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